Optimize Your Workstations with ShipHawk
  • Michael Stivers
September 25, 2023
Posted by Michael Stivers
Michael Stivers


For any business shipping its products to customers, the packing and shipping workstation is a key element, a place where the rubber hits the road. How you configure and manage your shipping workstations can either be a competitive advantage for your business or be a bottleneck in your order fulfillment process. 

Physically, a shipping workstation is typically a specialized table or bench with all the equipment needed for preparing shipments, including packing, weighing, measuring, labeling, and more. The workstation environment must be clean and well-lit. Ideally, the workstation itself should be height adjustable, with the scales, printer, packing tools, and materials all arranged to minimize worker strain.

How Efficient Are Your Workstations?

Some of the physical challenges you can have at shipping workstations include ergonomic challenges such as lifting and lowering heavy or awkwardly-shaped items, building and folding the appropriate boxes and containers, reaching out to select the right filler material, putting items on pallets or conveyor belts, and working in a noisy and distracting environment. 

As a packer, you will be under pressure to complete tasks and meet shipment throughput expectations. Investing in an efficient and ergonomic packing workstation will reduce fatigue, and reduce mistakes.

Does Your Shipping Software Match Your Workstation Requirements?

For guiding the work at the packing workstation, you will also have a computer displaying information about each order being fulfilled. The user interface needs to be as clear, focused, and easy-to-use as possible to assure packer efficiency, whether they are experienced employees or new hires on-board for a peak shipping season. You need to have shipping software that meets the challenges at the workstation itself, offering exactly what is needed by the packer, no more and no less.

Therefore, crucial to managing the various workstation challenges is the shipping system software that specifies how to pack and ship each order. You need an accessible user interface that can provide a screen for a particular workstation, providing just the workflow information needed by the packer at the particular workstation.

ShipHawk’s Purpose-Built Workstation User Interface

With ShipHawk’s Workstations capability, you can have exactly what’s needed to make your workstations efficient and error-free. You can define a workflow that you can apply to one or more workstations, providing a dedicated, purpose-built screen for each workstation.

With ShipHawk, you have the flexibility to get packing and shipping tasks done at the right time and place with these easy-to-use workstation screens. You can book a parcel or LTL shipment all in one session, on one dedicated screen.

As a packer or warehouse worker, you work from a streamlined page for your workstation, which you can directly access after scanning an order number:

Rather than working from a complex order details page to manage both packing and shipping, a packer or warehouse worker at a workstation can use a purpose-built user interface to pack boxes and build pallets in a simplified user interface, streamlining printing and labeling for cartons and pallets:

Further, ShipHawk’s workstation screens include a numpad touch screen capability, which makes it easy to enter data such as multiple SKUs:

Find Out More About How ShipHawk Can Help You

You can easily align ShipHawk’s workstation user experience with your business practices so that your packers and warehouse workers can accurately and efficiently pack items into boxes and pack boxes onto pallets. To find out more, contact us at ShipHawk!

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