Posted by Alicia Baumann

Retail Dive Article: The Impact of Retailers Offering Free Returns

CEO and Co-Founder Jeremy Bodenhamer was recently featured in an article published by Retail Dive on retailers offering free returns: More retailers are offering free returns, and paying for it.

Technology can help retailers determine the most cost-effective method for offering returns free of cost to their customers. “When the retailer figures out these unknowns and finally knows what these costs are consistently, ahead of time, they can then make that decision about free or subsidized shipping. Then it’s a rational decision.”

Read on to learn what CEO, Jeremy Bodenhamer, has to say about how online retailers can give their customers the option to return items for free without impacting their bottom line.